On request · Online or on site · English and Vietnamese
Training, shaped to your team and your systems.
Training sessions on the technology we use every day, planned around what your people actually use. Tell us the audience and goal; we prepare, run the session and leave notes your team can keep.
Topics
What we can train on
- Email security and phishingRecognising phishing and fraud, reporting suspicious mail, safe habits for staff
- Business email for administratorsMailboxes, aliases, DNS records, SPF/DKIM/DMARC and the spam filter console
- Certificates and digital signaturesChoosing and installing SSL, signing PDFs and software, checking signatures
- OneSignerSigning profiles, watched folders, the API and the eSign portal
- AI at workUsing AI assistants safely and effectively in everyday tasks and in your own systems
- Handover of systems we buildUsers, administrators and your IT team trained on software we delivered
- Phone system and call centreExtensions, queues, IVR changes and reports for supervisors
- Hosting and server basicsControl panel, backups and restores, updates and monitoring
Format
How sessions are run
- Online by video call, or on site in Singapore and Vietnam
- In English or Vietnamese
- From a one-hour briefing to a series of hands-on workshops
- Material built from your own systems and examples, not a generic deck
- Slides, notes and recordings (where agreed) left with your team
Process
From request to session
- Request: the audience, how many people, the topic and the outcome you want.
- Outline and quotation: agenda, format, duration and price, agreed before preparation starts.
- Session, with time for questions on your real cases.
- Follow-up: notes and answers to questions that came up afterwards.
Questions
Frequently asked
Can training be held on site?
Yes, on site in Singapore and Vietnam, or online by video call, in English or Vietnamese.
Is the material generic?
No. Sessions are prepared around your own systems and examples, and the slides and notes are left with your team.
Need your team trained?
Send us the topic and the audience, and we will reply with an outline and a quotation.