Language models put to work inside your existing systems.

An assistant for staff or customers that answers from your documentation, product information or knowledge base, and says so when it does not know. It can sit in a website, a portal or an internal tool.

• Answers grounded in your own documents and data
• Hand-over to a person when a question is outside its scope
• Logs of questions asked, so that gaps in your material show up

Invoices, forms, contracts and correspondence arrive in many shapes. We build processing that classifies incoming documents, extracts the fields you need, and passes them into your systems, with uncertain cases set aside for someone to check.

• Classification of incoming documents and email
• Field extraction into your accounting or business systems
• Summaries and drafts for staff to review
• Review queues for anything the system is unsure about

Repetitive steps that need some judgement, such as drafting replies, routing requests or preparing routine content, can be automated with a model doing the first pass and a person approving it. We build these into your systems rather than as a separate tool to remember.

• Drafting and routing of routine requests
• Scheduled content preparation with an approval step
• Connections to the systems where the work already happens

• Start with one task and measure whether it actually saves time
• Keep a person in the loop wherever an error would be costly
• Be clear about which provider processes your data and where
• Keep costs predictable and visible